<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Gfacility Blog</title><description>Gfacility is a SaaS platform for enterprise service management - automate service requests, room bookings, visitor flows, and IT/facility workflows with AI.</description><link>https://gfacility.com/</link><item><title>AI-native alternative to TOPdesk: what to look for</title><link>https://gfacility.com/blog/ai-native-alternative-topdesk/</link><guid isPermaLink="true">https://gfacility.com/blog/ai-native-alternative-topdesk/</guid><description>Looking for an AI-native alternative to TOPdesk? Learn what to look for in service management where AI performs tasks itself instead of routing tickets.</description><pubDate>Thu, 11 Jun 2026 00:00:00 GMT</pubDate></item><item><title>Choosing an enterprise service management platform in 2026: an honest framework</title><link>https://gfacility.com/blog/choosing-an-enterprise-service-management-platform-in-2026/</link><guid isPermaLink="true">https://gfacility.com/blog/choosing-an-enterprise-service-management-platform-in-2026/</guid><description>How to choose an enterprise service management platform in 2026: where ServiceNow, Jira, TopDesk and the AI-native alternatives each win, with a decision framework.</description><pubDate>Wed, 08 Apr 2026 00:00:00 GMT</pubDate></item><item><title>The facility help desk in 2026: one engine for IT and FM, finally</title><link>https://gfacility.com/blog/what-is-a-facility-management-help-desk-and-why-businesses-need-it-in-2026/</link><guid isPermaLink="true">https://gfacility.com/blog/what-is-a-facility-management-help-desk-and-why-businesses-need-it-in-2026/</guid><description>What a facility management help desk is, why splitting it from the IT help desk costs businesses money, and what changes when one engine runs both, with AI and IoT in the loop.</description><pubDate>Wed, 04 Mar 2026 00:00:00 GMT</pubDate></item><item><title>IT change management without the downtime, and without the committee</title><link>https://gfacility.com/blog/how-it-change-management-reduces-downtime-for-growing-enterprises/</link><guid isPermaLink="true">https://gfacility.com/blog/how-it-change-management-reduces-downtime-for-growing-enterprises/</guid><description>How IT change management actually reduces downtime in 2026: what to keep from ITIL, what to drop, and where AI auto-correlation closes the loop between change and incident.</description><pubDate>Tue, 10 Feb 2026 00:00:00 GMT</pubDate></item><item><title>What IT service management actually fixes in 2026</title><link>https://gfacility.com/blog/what-is-it-service-management-and-why-is-it-important/</link><guid isPermaLink="true">https://gfacility.com/blog/what-is-it-service-management-and-why-is-it-important/</guid><description>A pragmatic look at what IT service management does in 2026, what mature ITSM platforms still miss, and where AI agents that close work change the math.</description><pubDate>Thu, 15 Jan 2026 00:00:00 GMT</pubDate></item><item><title>How the municipality of &apos;s-Hertogenbosch unified four helpdesks into one with Gfacility</title><link>https://gfacility.com/blog/municipality-of-s-hertogenboschprofessionalises-it-and-fm-processeswith-one-unif/</link><guid isPermaLink="true">https://gfacility.com/blog/municipality-of-s-hertogenboschprofessionalises-it-and-fm-processeswith-one-unif/</guid><description>After &apos;s-Hertogenbosch consolidated four helpdesks onto Gfacility, nine in ten tickets auto-route to the right team and CSAT rose from 7.5 to 8.0.</description><pubDate>Wed, 10 Dec 2025 00:00:00 GMT</pubDate></item><item><title>How Brout improved planning &amp;amp; guest satisfaction</title><link>https://gfacility.com/blog/hospitality-software-brout-planning-gasttevredenheid/</link><guid isPermaLink="true">https://gfacility.com/blog/hospitality-software-brout-planning-gasttevredenheid/</guid><description>Brout swapped Excel scheduling for Gfacility hospitality software, cutting food waste, sharpening staff planning and lifting guest satisfaction at training.</description><pubDate>Wed, 22 Oct 2025 10:07:13 GMT</pubDate></item><item><title>From reports to real answers with Gfacility AI</title><link>https://gfacility.com/blog/deep-research-ai-facility-it-management/</link><guid isPermaLink="true">https://gfacility.com/blog/deep-research-ai-facility-it-management/</guid><description>Deep Research in Gfacility combines AI, internal data and external benchmarks so facility and IT managers get clear answers from reports in minutes, not days.</description><pubDate>Wed, 22 Oct 2025 10:05:21 GMT</pubDate></item><item><title>How PwC improves meeting management with Gfacility</title><link>https://gfacility.com/blog/klantcase-pwc-vergaderbeheer-facility-management/</link><guid isPermaLink="true">https://gfacility.com/blog/klantcase-pwc-vergaderbeheer-facility-management/</guid><description>PwC Netherlands cut catering waste and no shows by replacing fragmented booking tools with Gfacility meeting management linked to Outlook and Google Calendar.</description><pubDate>Wed, 22 Oct 2025 10:01:17 GMT</pubDate></item><item><title>AI in facility management: opportunity or threat?</title><link>https://gfacility.com/blog/ai-in-facility-management-opportunity-or-threat/</link><guid isPermaLink="true">https://gfacility.com/blog/ai-in-facility-management-opportunity-or-threat/</guid><description>Roundtable findings on AI in facility management: predictive maintenance, smart reservations and security use cases, plus where human expertise still leads.</description><pubDate>Wed, 22 Oct 2025 09:56:41 GMT</pubDate></item><item><title>AI in FM: from talk to action with Gfacility</title><link>https://gfacility.com/blog/ai-in-facility-management/</link><guid isPermaLink="true">https://gfacility.com/blog/ai-in-facility-management/</guid><description>Practical AI in facility management: report incidents by voice, find a meeting room fast and let smart workflows replace forms in the Gfacility platform.</description><pubDate>Wed, 22 Oct 2025 09:39:01 GMT</pubDate></item><item><title>Visitor management for efficient &amp;amp; secure offices</title><link>https://gfacility.com/blog/visitor-management-system-efficiency-safety-for-organisations/</link><guid isPermaLink="true">https://gfacility.com/blog/visitor-management-system-efficiency-safety-for-organisations/</guid><description>Digital visitor management combines check in, badge printing and host notifications to keep offices secure while giving guests a fast and professional welcome.</description><pubDate>Wed, 22 Oct 2025 09:32:22 GMT</pubDate></item><item><title>Catering management guide for organisations</title><link>https://gfacility.com/blog/guide-catering-management-business-organisations/</link><guid isPermaLink="true">https://gfacility.com/blog/guide-catering-management-business-organisations/</guid><description>Corporate catering covers daily lunches, training sessions and events. A guide to comparing providers, ordering smoothly and limiting waste in business setups.</description><pubDate>Wed, 22 Oct 2025 09:30:17 GMT</pubDate></item><item><title>Visitor management: everything you need to know</title><link>https://gfacility.com/blog/visitor-management-everything-you-need-to-know/</link><guid isPermaLink="true">https://gfacility.com/blog/visitor-management-everything-you-need-to-know/</guid><description>Visitor management systems replace paper sign in with digital check in, host alerts and audit logs, supporting smooth front desk operations and security policy.</description><pubDate>Wed, 22 Oct 2025 09:23:48 GMT</pubDate></item><item><title>Preventive maintenance: cut costs &amp;amp; boost uptime</title><link>https://gfacility.com/blog/preventive-maintenance-facility-management/</link><guid isPermaLink="true">https://gfacility.com/blog/preventive-maintenance-facility-management/</guid><description>Preventive maintenance extends asset life, prevents unplanned downtime and lowers operating costs by replacing reactive repairs with planned periodic checks.</description><pubDate>Wed, 22 Oct 2025 08:40:34 GMT</pubDate></item></channel></rss>