Gfacility empowers your organization with a secure, intelligent solution designed around your unique IT service needs. From assistants that answer questions to agents that take action, Gfacility AI acts as your tireless digital colleague - always safe, always under your control, and freeing your teams to focus on what really matters.
AI as assistant
The AI assistant lives in Teams, chat and Gfacility itself. It helps employees and answers first-line questions without making them open another tool.
Your brief to the AI co-worker
Review every incoming ticket, assess its priority, and check for duplicates or an underlying problem. Link them.
AI as co-worker
The AI co-worker runs autonomously from a written brief.
AI with safety as the default
Hand the routine and repetitive work to AI, so your team has time for the work that genuinely needs a human. Execution is no longer the bottleneck — only imagination is.
You do the human work. AI does the repetitive stuff.
Adapt AI effortlessly to your specific business scenarios.
AI can feel vague. That’s why Gfacility defines it in three simple roles, so you always know what to expect.
Yes. Gfacility AI respects your existing permission model and fully complies with IT security and privacy requirements.
No. You can configure AI scenarios without code. Just describe the task in plain language, the AI handles the rest.
You can choose from OpenAI, Google Gemini, and others - and switch if your needs change.
From resolving incidents and grouping tickets to analyzing problems, optimizing changes, and keeping the CMDB accurate, Gfacility AI adapts to your IT service management needs.
Most IT organizations see value within weeks. Start with Assistants, then scale to Agents and Advisors as you grow.
Gfacility AI works like an on-demand digital employee - you only pay for what you use. Costs are based on tasks executed (like tickets resolved, escalations prevented, or assets updated). Each executed task saves money, so it’s an investment, not just a cost. No tasks executed? No costs.
Booking a meeting room shouldn’t feel like a project on its own. With Gfacility, you skip the email chains, avoid double bookings, and make sure every meeting has the right space, people, and setup - without the usual hassle.
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