A botched first day is a cost you can't undo
When accounts, a desk and kit depend on three teams with no coordination, day one falls flat - and that first impression sets the tone for everything after.
You own the employee experience - but the moments that shape it are a mess
Onboarding depends on three teams and a missed hand-off ruins a new hire's first day. Employees don't know whether HR, IT or facilities owns their request, so they guess, wait and get frustrated. And you have no visibility into what people actually need. Gfacility brings these services into one AI-native experience, so employees get a single front door and new hires start without friction.
What a fragmented experience is costing you
It rarely shows up in a survey question - it shows up in slow starts, frustrated people and the goodwill you're meant to protect.
Employees waste time guessing where to ask
HR, IT and facility requests go to different places, so people bounce between teams, wait, and lose trust in the whole experience.
You can't fix what you can't see
Without one system you have no view of what employees actually need or how well they're served - so problems stay invisible until they show up in attrition.
What you're actually measured on, and where you see it
The KPIs HR owns across the employee journey, each mapped to the live view Gfacility surfaces.
90%
demo dashboard
Day-1 readiness
Share of new hires with accounts, desk and kit ready on their start date.
In Gfacility · Onboarding workflow status per hire, every provisioning task with owner and state.
HRITFacility
Cross-team provisioning completion
Onboarding tasks completed across HR, IT and facility by Day 1.
In Gfacility · ESM onboarding flow showing every step across all three teams in one timeline.
88%
demo dashboard
Employee front-door usage
Share of staff requests landing in one catalogue instead of guessing where to ask.
In Gfacility · Unified service catalogue with HR routing alongside IT and facility.
38%
demo dashboard
HR-adjacent self-service deflection
Routine queries resolved by AI before reaching the HR team.
In Gfacility · AI Control Center: auto-resolved items, including HR-adjacent routine queries.
12s
last 30d
HR-adjacent ticket resolution time
Time from a people-related request to the right team.
In Gfacility · ITSM Control Center: 12-second average triage on HR-routed queries.
What changes the day you switch
One front door for employees
Staff request anything - HR, IT or facility - from one catalogue, so they never have to guess where to ask.
Onboarding that just works
Provisioning across teams runs as one coordinated workflow, so accounts, desk and kit are ready on day one.
AI self-service
An AI assistant answers common questions instantly, deflecting routine tickets and freeing your team for real people work.
Insight into employee needs
See request patterns across the employee journey, so you can fix the friction that surveys only hint at.
Every new hire on the old way is a first impression you can't get back
The scramble, the guessing, the blind spots - they keep undermining the experience you're judged on for as long as the services stay fragmented. Gfacility makes the whole journey feel intentional, from a smooth first day to fast answers all year, on one platform and without adding headcount. Leaving it broken doesn't save effort; it just spends it on the wrong things.
How Gfacility delivers for HR / People Operations
Frequently asked
Can Gfacility give employees one place to request anything?
Yes. Employees request HR-adjacent, IT and facility services from one catalogue, so they have a single front door and never have to guess which team to ask.
How does Gfacility help with onboarding?
Provisioning across teams runs as one coordinated workflow, so a new hire's accounts, desk and equipment are ready on day one instead of depending on three separate hand-offs.
Does Gfacility reduce repetitive HR-adjacent questions?
An AI self-service assistant answers common questions instantly and deflects routine tickets, freeing your team to focus on the people work that needs a human.
See Gfacility in action
Book a 30-minute demo and we'll show you how Gfacility works for HR / People Operations.