Billable time leaks, minute by minute
Hunting for a room, a screen or a visitor pass is unbilled time, repeated across every professional, every day. Add it up and it's a headcount's worth of hours.
Your people bill by the hour - so workplace friction is money you're burning
Consultancies, agencies and firms live on billable time and client impressions. Every minute spent hunting for a free room, a working screen or a guest pass is a minute not billed - and a clumsy client arrival quietly undercuts a premium brand. Yet booking, visitors and IT support sit in separate tools that none of your mobile, hybrid people want to chase. Gfacility unifies workplace experience and IT support on one AI-native platform, so people stay on clients, not on admin.
What the friction is costing you
It never appears on an invoice. It disappears from one - in unbilled minutes and clients who noticed.
A clumsy arrival dents a premium brand
Clients arriving to a fumbled check-in or an empty reception form an impression you spent a fortune to avoid - and you never get the first one back.
Mobile teams just route around bad tools
If booking and support don't work from a phone, people stop using them and start improvising - and you lose any view of how the office is actually used.
What protects billable time, and where you see it
The KPIs where workplace friction shows up on the P&L, each mapped to the live view Gfacility surfaces.
- Manual sign-in ~2 min
- Kiosk 38s
Visitor wait time on client arrivals
Seconds from arrival to badge in hand, the first impression on every client.
In Gfacility · Workplace Insights tile: average visitor wait time, rolling.
72%
demo dashboard
Pre-registration of client visits
Share of client meetings with the guest pre-registered.
In Gfacility · Visitor section with each guest, host and status (expected vs checked-in).
12s
average triage
Internal IT triage speed
Time from a fee-earner ticket to the right team.
In Gfacility · ITSM Control Center: 12-second average triage on internal requests.
68%
demo dashboard
Room and desk utilisation
Real office usage, so right-sizing is decided on data.
In Gfacility · Workplace Control Center: live occupancy headline and desk-fill %.
+7%
last 30d
No-show reclaim
Booked rooms released automatically when a meeting doesn't happen.
In Gfacility · Workplace Insights tile: no-show recovery delta.
98%
demo dashboard
Client-event catering accuracy
Catering orders matching the final attendance, no waste, no shortfall.
In Gfacility · Workplace Insights tile: catering accuracy, refreshed per event.
What changes the day you switch
Frictionless room & desk booking
Book rooms and desks from Outlook or mobile, with rules that surface free space and avoid clashes.
Polished visitor experience
Pre-registration and kiosk check-in give clients a smooth, branded arrival and reception a clear schedule.
Responsive IT support
AI-triaged IT requests resolve fast, so a laptop or access issue doesn't derail a client deadline.
Space insight for growth
Workplace analytics show how offices are really used, informing fit-out and lease decisions.
Protect billable time, or keep quietly spending it
Every week the friction stays is another week of unbilled minutes, weaker client moments and an office you can't really see. Your scattered tools won't fix that. Gfacility puts booking, access and IT support on one platform that just works - so your people stay focused on clients and you finally get one clear view of how your offices serve the business.
How Gfacility delivers for Professional services
Frequently asked
Can our team book rooms and desks from Outlook?
Yes. Gfacility room and desk booking works from Outlook and mobile, with rules that surface free space and prevent clashes - so hybrid, mobile professionals book in seconds.
How does Gfacility improve the client arrival experience?
Visitors pre-register and check in at a branded kiosk, giving clients a smooth arrival and reception a clear, accurate schedule of who's expected.
Does Gfacility cover IT support as well as the workplace?
One platform handles both: AI-triaged IT requests resolve quickly alongside room booking and visitor management, so a tech issue never derails a client deadline.
See Gfacility in action
Book a 30-minute demo and we'll show you how Gfacility works for Professional services.