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Gfacility

In the public sector, a gap in the record is a gap you have to defend

Every euro and every decision is accountable - but your facilities, IT and HR teams each run their own system, cross-department requests stall, and the audit trail has holes you only find when someone asks. That's not an inconvenience; it's a freedom-of-information request you can't answer and an audit finding you can't explain. Gfacility unifies facility, IT and workplace services on one platform, so every request is handled consistently and leaves a complete, time-stamped trail.

What the silos are costing you

Tool sprawl looks like a budget problem. It's really an accountability problem - and that one has teeth.

You can't prove what you can't trace

Disconnected tools leave gaps that don't survive an audit or an information request. When the record is incomplete, the exposure lands on you.

Requests die between departments

A request that touches facilities, IT and HR stalls in the hand-offs, so staff and citizens wait - and the delay is invisible until it's a complaint.

You're paying for the same job several times

Every team has its own licence and someone burns days reconciling data between them - budget spent on friction instead of service.

What public-sector operations are measured on, and where you see it

The KPIs that have to survive an audit or an information request, each mapped to the live view Gfacility surfaces.

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demo dashboard

Audit-trail completeness

Every action across IT, facility and workplace carries a time-stamped record.

In Gfacility · Activity log on every workflow, incident, change, work order, access event.

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Cross-department request flow

Requests that touch facility, IT and HR routed automatically across teams.

In Gfacility · ESM service catalogue with AI routing across departments, ownership visible.

  • City Hall · Fire in 7d
  • Annex · Asbestos in 14d
  • Depot · Lift in 20d

Statutory inspection readiness

Fire, lift, asbestos and access-system inspections due in the next 30 days.

In Gfacility · Inspections panel with each item, due date and the responsible party.

  • Auditor · Finance 09:30 in
  • Vendor · IT room 10:14 in
  • Citizen · Lobby 10:45 in

Visitor & contractor record

Time-stamped on-site log for every visitor and contractor, ready for FOI or oversight.

In Gfacility · Visitor list with host, area, arrival and departure timestamps.

  • Before 8 tools
  • After 1 tool

Service-tool consolidation

Distinct service tools across departments.

In Gfacility · One platform replacing the department-by-department sprawl.

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SLA consistency across departments

Variance between best- and worst-performing department SLA.

In Gfacility · SLA footer per domain, comparable side-by-side, no spreadsheet stitching.

What changes the day you switch

One transparent service catalogue

Staff request services from a single catalogue and every step is logged, so accountability is built into the workflow, not bolted on afterwards.

Cross-department workflows

Requests that touch facilities, IT and HR route automatically across teams with clear ownership and SLAs - no more stalling in the gap.

A complete audit trail

Every action is time-stamped and reportable, ready for internal audit, oversight or an information request without a scramble.

Privacy by design

ISO 27001 certified and GDPR compliant, so sensitive citizen and staff data is protected end to end.

Consolidate the tools, or keep paying for the gaps

Every quarter on siloed systems is more licence sprawl, more reconciliation work and more record you can't fully stand behind. The tools won't merge themselves and the gaps won't close on their own. Gfacility replaces the patchwork with one accountable platform and one live view of the whole operation - so you free budget and stop carrying risk you were never meant to own.

Frequently asked

Does Gfacility provide an audit trail for public accountability?

Yes. Every request, approval and action is time-stamped and reportable, so the record is ready for internal audit, oversight bodies or information requests without manual reconstruction.

Is Gfacility GDPR compliant for sensitive public-sector data?

Gfacility is ISO 27001 certified and GDPR compliant, with privacy-by-design controls so sensitive citizen and staff data is protected across every workflow.

Can Gfacility handle requests that span multiple departments?

Cross-department requests touching facilities, IT and HR route automatically across teams with clear ownership and SLAs, so nothing stalls in the gap between silos.

See Gfacility in action

Book a 30-minute demo and we'll show you how Gfacility works for Government & public sector.