Legacy suites are a tax on every initiative
Heavyweight platforms cost a fortune to run, take quarters to change and lock you into specialists - money and time you could be spending on what moves the business.
Your legacy suite drains budget while the board expects AI value yesterday
You're balancing security, cost and a mandate to show real AI impact - while a heavyweight service suite quietly burns budget, takes quarters to change and ties you to expensive specialists. Gfacility is an AI-native, ISO 27001-certified platform that consolidates service management across IT, facility and workplace, deploys fast and scales with the business.
What the status quo is costing you strategically
These don't show up as outages. They show up as budget you can't redeploy and an AI story you can't tell.
A stalled AI story is a board-level liability
If your AI is a pilot that never ships, you're behind on the one expectation you can't defer - and your peers aren't waiting.
Fragmented tooling undermines your security posture
Every extra point tool is another integration, another data store and another gap to defend. Consolidation isn't just cost - it's risk.
What you're actually measured on, and where you see it
Strategic IT KPIs a CIO owns at board level, each mapped to the live view Gfacility surfaces.
42%
demo dashboard
AI-handled action share
Cross-domain actions resolved by AI without an agent.
In Gfacility · AI Control Center: today's auto-resolved actions across IT, facility and workplace.
1m 12s
last 30d
Mean cross-domain MTTR
Average resolve time spanning IT, facility and workplace.
In Gfacility · AI Control Center header: cross-domain MTTR, live.
- CHG-184 · DB upgrade CAB review
- CHG-185 · M365 tenant approved
- CHG-186 · VPN rollout scheduled
Change governance visibility
Pending changes, approval state and change history at a glance.
In Gfacility · ITSM changes column with CAB status and the underlying change log.
100%
demo dashboard
Audit-trail completeness
Every action time-stamped per ITIL 4 alignment and ISO 27001 controls.
In Gfacility · Activity log on every workflow, exportable for audit.
- Before 8 tools
- After 1 tool
Service-stack footprint
Distinct service tools across IT, facility and workplace.
In Gfacility · One platform replacing the IT-plus-FM-plus-workplace tool stack.
4 days
request → live
Time-to-deploy a service
Time from an approved service request to live, supported service.
In Gfacility · Configurable platform: services live in days, not quarters.
What changes the day you switch
AI-native, not AI-retrofitted
Automation and triage are built into the engine, so AI value shows up in everyday operations - not a side project.
Consolidation across domains
One platform for IT, facility and workplace replaces a stack of point tools and their integration overhead.
Enterprise security & compliance
ISO 27001 certified, GDPR compliant and ITIL 4-aligned, with a complete audit trail across workflows.
Fast, low-risk deployment
A modern, configurable platform goes live in about a week and changes without specialist rebuilds.
Every renewal you sign for the old suite is budget you don't get back
Staying on legacy means more cost, more lock-in and an AI mandate that slips another quarter. You don't have to choose between enterprise-grade process and agility. Gfacility delivers ITIL 4 process and ISO 27001 security on a platform that deploys fast, costs less to own and turns AI from a slide into daily reality. The expensive, risky move is to renew and wait.
How Gfacility delivers for CIO / IT Director
Frequently asked
How is Gfacility different from a legacy ITSM suite?
Gfacility is AI-native and configurable, so it deploys in about a week, changes without specialist rebuilds and costs less to own - while still delivering ITIL 4 process and ISO 27001 security.
Is the AI real or a bolt-on?
Automation and triage are built into the engine, so AI value shows up in everyday incident handling and request deflection rather than as a pilot that never reaches production.
Does Gfacility meet enterprise security and compliance needs?
Yes. Gfacility is ISO 27001 certified, GDPR compliant and ITIL 4-aligned, with a complete, time-stamped audit trail across every workflow.
See Gfacility in action
Book a 30-minute demo and we'll show you how Gfacility works for CIO / IT Director.